Industry

Tourism and hospitality

Travel booking and certain tourism services fall within the EAA scope. An accessible booking journey captures a wider customer base.

Booking accommodation or transport must remain possible for everyone. Booking engines and calendars are frequent sensitive points.

Sensitive points

• Calendars and date pickers operable by keyboard.
• Maps accompanied by text alternatives.
• Prices and availability readable without relying on colour.
• Clear and accessible booking confirmation.