Accessibility for your industry

E-commerce

Online retail is explicitly covered by the European Accessibility Act. An inaccessible checkout shuts out customers and creates legal exposure.

Banking and finance

Consumer banking services are named in the EAA. Accounts, payments and apps must be usable by everyone.

Public sector

Public bodies have been subject for several years to accessibility obligations from directive 2016/2102.

SaaS and software

A SaaS app aimed at European customers benefits from being accessible, both for compliance and to win public sector and enterprise deals.

Healthcare

Online healthcare services reach a broad audience, including many people with disabilities or older people. Accessibility is essential there.

Tourism and hospitality

Travel booking and certain tourism services fall within the EAA scope. An accessible booking journey captures a wider customer base.

Media and publishing

E-books and many media services are covered by the EAA. Captions, structure and accessible formats are at the heart of the topic.

Telecommunications

Electronic communication services are named in the EAA, from customer areas to emergency services.

Transport

Online ticketing and passenger information fall within the EAA scope for passenger transport.

Education and training

Online learning platforms and educational content must be accessible to all learners.