Industry

Web agencies and studios

Since the European Accessibility Act, compliance is part of the deliverable. An agency that can prove the accessibility of its work protects its clients and stands out.

Three people meeting around a table, web page mockups displayed on the wall. — Illustration generated by artificial intelligence.

The legal duty sits with the site operator, but the question quickly travels back to whoever built it. How responsibility is shared is decided in the contract, and a non-compliant delivery eventually lands back on the agency's desk, under warranty or as change requests.

Building accessibility into the production flow

Mockups: contrast, text sizes and focus states are decided at design time, not during acceptance.
Development: components tested once (menus, modals, forms) avoid fixing every project separately.
Acceptance: a scan of every page template before delivery, with critical issues resolved.
Handover: an accessibility statement delivered to the client, like the documentation.

Turning compliance into recurring work

A site that is compliant at delivery drifts with the first content updates. Continuous monitoring of the client portfolio turns a risk into recurring revenue: the agency catches regressions before the client discovers them.

Frequently asked questions

Is the agency liable if the delivered site is not compliant?

The legal duty targets the site operator, but the agency's contractual liability can be engaged depending on what the contract promised. A written scope, a documented acceptance and an accessibility statement handed over at delivery protect both parties.

How do you prove to the client that the delivered site is accessible?

With dated evidence: a scan report per page template, the list of fixes made and the accessibility statement. These items belong in the delivery package just like credentials and documentation.

Should sites already delivered be audited too?

Yes, starting with clients covered by the EAA. A portfolio review lets the agency offer remediation as a service, before the client asks for it urgently or hands it to a competitor.

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